Refund Policy
At AeroCore™, customer satisfaction is important to us.
This Refund Policy outlines the conditions under which returns and refunds are accepted.
60-Day Satisfaction Guarantee
You may return your AeroCore™ JetForce v3.0 within 60 days of delivery for a refund if you are not satisfied.
To qualify:
- The product must be returned
- The item must not show excessive damage from misuse
- Proof of purchase is required
Refunds will be issued to the original payment method.
Non-Returnable Items
We do not accept returns for:
- Products damaged due to misuse or impact
- Products modified or disassembled
- Items returned beyond the 60-day window
Return Process
To initiate a return:
- Email support@aerocore.online
- Include your order number
- Briefly describe the reason for return
Our support team will provide return instructions.
Do not return items without prior authorization.
Refund Processing Time
Once the returned item is received and inspected:
- Refunds are processed within 3–5 business days
- Banks may take additional time to post the refund
Shipping Costs
Original shipping fees (if applicable) are non-refundable.
Return shipping costs are the responsibility of the customer unless the item is defective.
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery with photo or video evidence.
If confirmed, we will provide a replacement or refund at no additional cost.
Chargebacks & Payment Disputes
Customers agree to contact AeroCore™ directly to resolve any issues before initiating a chargeback or payment dispute.
Unauthorized chargebacks may be contested.
Contact Information
support@aerocore.online
+1 (877) 227-4242
AeroCore™
Engineered for Performance.